{"id":3467,"date":"2021-02-26T13:26:50","date_gmt":"2021-02-26T12:26:50","guid":{"rendered":"https:\/\/miamiadschool.es\/?p=5052"},"modified":"2025-12-30T22:52:53","modified_gmt":"2025-12-30T21:52:53","slug":"keys-to-good-content-marketing","status":"publish","type":"post","link":"https:\/\/miamiadschool.es\/en\/keys-to-good-content-marketing\/","title":{"rendered":"Content marketing: what you shouldn&#039;t do during a crisis (and what you should do)"},"content":{"rendered":"<p><em>Understanding what not to do is often much more important than determining what you should, especially when it comes to a crisis. We have also been able to experience this firsthand during the global coronavirus pandemic.\u00a0<\/em><\/p>\n<p><em>But as the rock band Queen once said, \u201cthe show must go on.\u201d So below I&#039;m going to describe <strong>Some ways you can use content to prevent a PR disaster and build goodwill with both current and potential customers.<\/strong>\u00a0\u202f\u00a0<\/em><\/p>\n<p><em>If you&#039;ve been looking for guidance on how to navigate these murky waters using content marketing and thus avoiding common mistakes in the process, this guide is for you.\u00a0<\/em><\/p>\n<h1><span data-contrast=\"none\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-5060\" src=\"https:\/\/miamiadschool.es\/wp-content\/uploads\/2021\/03\/pautas-marketing-contenidos.jpg\" alt=\"\" width=\"900\" height=\"600\" \/><\/span><\/h1>\n<h1><span data-contrast=\"none\">The \u201cDon&#039;ts\u201d of content marketing<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:360,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h1>\n<p><span data-contrast=\"none\">Would you like to be able to approach content marketing in a crisis the right way? Then begin by applying a <strong>strategy with your content<\/strong>. The ideal is to try<strong> create 80% of educational content and 20% of promotional content.<\/strong><\/span><strong>\u00a0\u202f\u00a0<\/strong><\/p>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"9862\" class=\"elementor elementor-9862\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56ea550 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56ea550\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c4413f8\" data-id=\"c4413f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ece5477 elementor-widget elementor-widget-html\" data-id=\"ece5477\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"productoContenedor\">\n<div class=\"productoTarjeta\">\n<div class=\"productoImagen\"><img decoding=\"async\" src=\"https:\/\/madridadschool.com\/wp-content\/uploads\/2025\/10\/HOME-Mejor-escuela-.jpeg\" \/><\/div>\n<div class=\"productoInfo\">\n<p class=\"productoTitulo parrafoCero\">Thinking about starting your creative career? <\/p>\n<p class=\"precioProducto\"><b>The most prestigious school in the world<\/b><\/p>\n<p class=\"productoSubtitulo\">Find the program that best suits your professional future: bachelor&#039;s degrees, master&#039;s degrees, and intensive courses.<\/p>\n<a class=\"productoBoton\" href=\"https:\/\/miamiadschool.es\/en\/\" target=\"_blank\">I want to know more<\/a>\n\n<\/div>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n<p><span data-contrast=\"none\">In other words, eliminate everything that should not be done regarding the content to be shared and conclude with diligent work to continue with what you should do.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"none\">Recommendations that content marketing should avoid in a crisis<\/span><\/h3>\n<h4>Don&#039;t show a lack of empathy<\/h4>\n<p><span data-contrast=\"none\"><strong>The goal of content marketing is to educate or address customers&#039; needs and offer solutions to alleviate their problem.<\/strong>. This is how new visitors to your blog or social networks become customers and customers become raving fans.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">But, it&#039;s important to keep in mind that customers can smell a lack of empathy from a mile away. If your content doesn&#039;t demonstrate that you understand their pain points and offer tangible solutions to address them, your customers will simply tune out.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\"><strong>Empathy-driven content marketing<\/strong> requires you to identify your customers (and your broader audience) and talk to them regularly about:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">What are they struggling with?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Tips that could help them address some of their pain points.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">What can you do to support them.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">This is especially true for content marketing in a crisis.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Nor are these generic clich\u00e9s like \u201cwe\u2019re here for you\u201d or \u201ctell us how we can help you.\u201d <strong>You must provide viable solutions or, at the very least, put your customers at ease through reassuring or hopeful messages.<\/strong> for the future through educational content.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">During the Covid-19 pandemic, some cases of errors in marketing messages have been seen where there is clearly a lack of empathy in which it seems that this terrible situation is being taken advantage of to promote a product or service.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">However, you don&#039;t even have to put yourself in your client&#039;s shoes to be empathetic. You are already a client for other companies and you are struggling with this global crisis.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">As a customer, how would you like to be contacted? What type of content, tone and message would put you at ease? You can write down your ideas in a<\/span><a href=\"https:\/\/es.venngage.com\/features\/crea-mapa-mental\"><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">mind map<\/span><\/a><span data-contrast=\"none\">\u00a0and use it as a reference when writing your copies.<\/span><\/p>\n<h4><span data-contrast=\"none\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-5057\" src=\"https:\/\/miamiadschool.es\/wp-content\/uploads\/2021\/03\/Los-No-del-marketing-de-contenidos.jpg\" alt=\"The \u201cDon&#039;ts\u201d of content marketing\" width=\"900\" height=\"600\" \/><\/span><\/h4>\n<h4><span data-contrast=\"none\">Don&#039;t ignore the crisis<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"none\">In this crisis you have probably noticed two types of companies:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Companies that take the time to help customers and the community at large.<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Arial,Times New Roman\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Those companies that chug along pretending that everything is business as usual.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"none\">And it is very likely that you, like me, probably do not like the second type of business.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">Staying silent during a global pandemic is not only unpleasant, but it will also affect your brand reputation and make potential customers think twice before doing business with your company in the future.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">But don&#039;t take my word for it, check out this excerpt direct from the H+K company on how <strong>Covid-19 is changing consumer purchasing behavior<\/strong>:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><i><span data-contrast=\"none\">\u201cConsumers expect brands to shift their business priorities and resources to appropriately respond and adapt to current challenges, even if this results in suffering significant economic losses. Unsurprisingly, consumers expect brands to produce products that help consumers with current challenges and communicate transparently with stakeholders. Beyond these expectations, consumers want companies to further support the crisis by donating a portion of sales to local hospitals and\/or partnering with other brands to maximize the impact of their efforts.\u201d<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">I&#039;m not saying you should start plastering the word &quot;Covid-19&quot; on your websites, ads, billboards, or social media content.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">You also don&#039;t need to mention him by name, but recognize the fact that he does. <strong>We are going through a crisis and this should be reflected in the messages and content you share.<\/strong><\/span><strong>\u00a0<\/strong><\/p>\n<p><span data-contrast=\"none\">Let&#039;s also take beer maker Corona and how they dealt with sharing a name with a global pandemic. This is what they published in a tweet in March 2020:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><i><span data-contrast=\"none\">\u201cIt is fair to say that it has been a difficult start to the year for everyone. God blessed us with the same name and we want to hold ourselves accountable. So the proceeds from every Corona beer we sell in March will go towards purchasing masks and distributing them in high-risk areas. \u2013 CEO of Corona\u201d.<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Bottom line: when things get tough, don&#039;t stay silent! Talk to your stakeholders, investors, community and your customers in general about your <strong>plans to deal with this crisis effectively<\/strong>. This brings me to my next point.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-5058\" src=\"https:\/\/miamiadschool.es\/wp-content\/uploads\/2021\/03\/Que\u0301-si\u0301-hacer-en-marketing-de-contenidos.jpg\" alt=\"What to do in content marketing\" width=\"900\" height=\"600\" \/><\/span><\/h2>\n<h2><span data-contrast=\"none\">What to do in content marketing<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:360,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">Once you&#039;ve avoided what not to do, it&#039;s time to buckle down and start doing. <strong>things that will positively influence your marketing strategy.<\/strong><\/span><strong>\u00a0<\/strong><\/p>\n<h3><span data-contrast=\"none\">Recommendations for content marketing in a crisis<\/span><\/h3>\n<h4>Focus on educational content<\/h4>\n<p><span data-contrast=\"none\">In this pandemic, people have not stopped searching for information online, they are just looking for different things now.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">This means one simple thing: in these difficult times, <strong>your audience has changed their priorities.<\/strong> They want you to teach them and not sell to them.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-contrast=\"none\">And with keywords like \u201cwork from home\u201d seeing 300% more searches in March 2020 compared to the same period last year, now is the time for creative searches.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Which keywords are trending strongly upwards? Can you create inspiring or educational content around complementary but trending topics? What content can you create now that will be useful to readers six months or a year from now?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The ideal is<strong> show empathy towards changing customer needs<\/strong>. Keep SEO trends in mind during the content creation stage and double down on educational content if you want your business to surf the waves of this storm.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">It even occurs to us that <strong>the type of content that helps to better understand the crisis that is being experienced can be well appreciated by your followers<\/strong>. How about one<\/span><a href=\"https:\/\/es.venngage.com\/features\/hacer-linea-de-tiempo\"><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">timeline<\/span><\/a><span data-contrast=\"none\">\u00a0of the pandemic, for example? Or perhaps an infographic that explains how people can get the coronavirus.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4><span data-contrast=\"none\">Provides company updates<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"none\">Desperate times call for desperate measures. Above all, now is the time to<strong> Inform your clients about any changes to their business.<\/strong><\/span><strong>\u00a0\u00a0<\/strong><\/p>\n<p><span data-contrast=\"none\">This doesn&#039;t just apply to changing business hours or sending updates. This is a great opportunity for your company to be empathetic to your customers and their changing needs.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Start by thinking about <strong>How your company can help your customers right now<\/strong>; especially the people who have been directly affected by this crisis. Consider the following questions:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Can you offer them free shipping?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Can you offer free access to premium tools to help customers operating local businesses?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Can you create an educational content hub that can help your customers navigate this crisis effectively?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span>\u202f<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Whatever you can do to help, now is the time to do it. Once things are running as usual, customers will remember you as someone who helped them instead of trying to sell to them by taking advantage of the moment.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">What will all this result in? In a <strong>better customer perception and trust in your brand<\/strong> and by extension an increase in sales.<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5059\" src=\"https:\/\/miamiadschool.es\/wp-content\/uploads\/2021\/03\/infografia-crisis.png\" alt=\"\" width=\"816\" height=\"800\" \/><\/span><\/h2>\n<h2><span data-contrast=\"none\">The content marketing approach in a crisis<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:360,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">How should we face a crisis? Maybe it is a biased opinion, but we must do a decent job that allows us to continue carrying out all the actions we should do and stay away from what should not be done.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Not only that, we must take\u00a0<strong>measures to mitigate the impacts of Covid-19 on our business<\/strong> as soon as an abnormal situation is declared.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">These are some of our recommendations (see <a href=\"https:\/\/es.venngage.com\/\" target=\"_blank\" rel=\"noopener\">infographic designed by Venngage<\/a>):<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Talk to our users. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0Send surveys and maintain conversations with our clients that allow us to know and understand their weak points in a crisis situation.<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Track search trends. Stay on top of SEO trends and create content around ancillary topics (keyword trends and insights).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">We duplicate the content we generate. Instead of playing it safe, do your best to publish new educational and inspiring content.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><span data-contrast=\"none\">Your clients need you<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:360,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Covid-19 isn&#039;t going away anytime soon and until the dust settles, this will be the new normal for a while.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">Over time, marketers will move on and approach content marketing as they always have. Until we get to that time, keep these best practices in mind:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Avoid what you shouldn&#039;t do.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Focus on the jobs people need to do: What other jobs can clients hire you for? Make those works stand out in your content and messaging.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Apply the GRAP framework: A content strategy that focuses on objectives, research, authority and promotion to aim for success.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span>\u202f<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><em>There really is no definitive manual on content marketing in a crisis. We&#039;re all figuring things out as we go. Sharing what we&#039;ve learned with each other as we navigate this crisis can help other companies do things differently (or avoid making costly mistakes in the first place).\u00a0<\/em><\/p>\n<p><em><strong>Listen to your customers and give them what they need<\/strong>. Even if all else fails, empathy and customer-driven content marketing won&#039;t.\u00a0<\/em><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Content marketing is the order of the day and has become a great tool for strengthening relationships with your customers.<\/p>","protected":false},"author":1,"featured_media":3471,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-3467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-miami-ad-school"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Claves para hacer un buen marketing de contenidos<\/title>\n<meta name=\"description\" content=\"El marketing de contenidos est\u00e1 a la orden del d\u00eda y se ha convertido en una buena herramienta para reforzar las relaciones con 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